INSTITUTE OF QUALITY AND ACCREDITATION IN HEALTHCARE

INSTITUTE OF QUALITY AND ACCREDITATION IN HEALTHCARE

INSTITUTE OF QUALITY AND ACCREDITATION IN HEALTHCARE

Название компании

BECOME AN ACCREDITATION EXPERT

WEBINARS

REGISTER OF EXPERTS

TRAINING

ACCREDITATION COMMISSION

RULES AND SOP

ACCREDITATION IN NUMBERS

1167

CLINICS SUBJECT TO ACCREDITATION

592

CLINICS WITHOUT ACCREDITATION STATUS

575

ACCREDITED CLINICS

49%

PERCENTAGE OF ACCREDITED CLINICS

CLINICS WITH THE HIGHEST CATEGORY

LATEST NEWS

28

апр

IMPORTANT

The State Clinical Hospital at the Almaty Oncology Center of the Almaty Regional Clinical Hospital received the highest category of national accreditation based on the results of an external comprehensive assessment.

28

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IMPORTANT

Based on the results of an external comprehensive assessment, the state public utility at the Lenger City Hospital, Turkestan region, received category I of national accreditation.

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IMPORTANT

Based on the results of accreditation, the State Public Enterprise at the Regional Children's Rehabilitation Center "Akbulak" of the Turkestan region received Category I of national accreditation (upgraded to Category II, received in 2022).

INFORMATION ABOUT THE ASSOCIATION

HOW TO BECOME A MEMBER OF THE ASSOCIATION?

MEMBERS OF THE ASSOCIATION

AUDIT COMMISSION

ACCREDITATION IS EASIER THAN YOU THINK

SEQUENCE OF PREPARATION AND ACCREDITATION

Preparation

Bid

Documents

Sum

Agreement

Self-esteem

Group Formation

Accreditation

Reports

Commission

Post-accreditation monitoring

STEP 1

PREPARATION FOR ACCREDITATION

In the process of preparing for accreditation, medical institutions can use the services of qualified individuals and legal entities. The process of preparing for accreditation varies in duration and usually takes from three to twelve months. The optimal period for effective preparation is one year. However, health care facilities that consistently meet accreditation standards throughout the life of their accreditation status may not perceive the need for specialized preparatory services. These clinics usually have designated responsible staff who carry out the necessary activities to ensure ongoing compliance with established accreditation standards.

STEP 2

SENDING AN APPLICATION FOR ACCREDITATION

To initiate the accreditation process, you must submit an application in electronic format, indicating your preferred date for the assessment. Once your application has been processed, your organization will be included in the external due diligence (accreditation) plan and you will be notified accordingly.

RESULT

Our employee will contact you to clarify all the necessary details and provide instructions for preparing and sending the required set of documentation

STEP 3

PROCESSING A PACKAGE OF DOCUMENTS

- Fill out the application in Word, send for verification (form in the attachment);
- Fill out the form of the person responsible for self-assessment (form in the attachment);
- Organizational structure diagram for the current year, PDF format, approved;
- Approved staffing table, PDF format;
- Certificate of registration, rus/kaz, PDF with egov;
- Licenses for medical/pharmaceutical activities with applications for everything from egov;.
- Charter, PDF format;
- Presentation of the organization, strengths, achievements;
- Details of the Moscow Region, full name of the director/chief physician in Word.

STEP 4

WITHDRAWING THE AMOUNT

After the package of documents prepared by you is carefully studied and processed by our specialists, we will determine the final cost of accreditation services. This amount will be sent directly to your management for approval.

WHAT IS INCLUDED IN THE PRICE?

The cost of accreditation is determined taking into account the fees of experts for 3-5 days of their work, including travel expenses and insurance, and also depends on the capacity of the medical organization (number of visits or beds), the presence of branches or individual buildings. The calculation also includes post-accreditation monitoring, information system support, taxes, fees and overhead costs, including salaries, rent, office maintenance and software.

STEP 5

CONCLUSION OF AN AGREEMENT OR ACCESSING THE PORTAL

The conclusion of an agreement for the provision of accreditation services is carried out directly for private medical organizations. In relation to state medical organizations, the procedure for concluding a contract is carried out through participation in the public procurement system, in accordance with current legislation

DO YOU HAVE ANY QUESTIONS ABOUT CONCLUSION OF THE AGREEMENT?

Contact the number: +7 702 316 67 72

STEP 6

COMPLETING THE SELF-ASSESSMENT

The self-assessment process is typically initiated between one and three weeks before the start of the accreditation procedure. In this context, responsible persons in a medical organization gain access to the information system of the accreditation body - login and password - which allows them to familiarize themselves with the format for presenting accreditation standards in the system with which accreditation experts will work. This stage is provided in order to provide the opportunity for responsible employees of a medical organization to directly familiarize themselves with and adequately evaluate the assessment procedure, as well as independently conduct a final assessment of the level of preparedness of their institution for accreditation, analyzing the compliance of each of the standards and criteria. This allows you to eliminate possible gaps and close unresolved issues that arose in the process of preparing for accreditation. Self-assessment serves as a key element in the accreditation process, providing the medical organization with the necessary support in preparing for this procedure.

WANT TO BECOME AN EXPERT?

STEP 7

FORMATION OF AN EXPERT GROUP

The accrediting body is responsible for the formation of expert groups consisting of employees of this body and/or external experts. The leader of this group is appointed by the accrediting body. The size of the expert group involved in the process of conducting an external comprehensive assessment is determined based on the structure, size and range of services of the medical organization (at least 2 people). Before a visit to a medical organization, the manager, together with members of the expert group, develops an external assessment program, which is drawn up in accordance with the approved form prescribed by Appendix 11 to the Accreditation Rules.
The accrediting body provides members of the expert group with individual logins and passwords for documenting the assessment results in the information system. To confirm the identity of the expert entering the data, an electronic digital signature is used. Information about logins and passwords is confidential and should not be disclosed or transferred to third parties. If confidentiality violations are detected, the expert will be excluded from the accreditation process, and the data he entered into the information system will be canceled. The responsibilities of the excluded expert are assigned to the head of the expert group.

MORE ABOUT ACCREDITATION

STEP 8

PROCEDURE FOR EXTERNAL COMPREHENSIVE ASSESSMENT (ACREDITATION)

The duration of an external comprehensive assessment of a medical organization cannot be less than two working days and is determined depending on the size of the population served, the volume of beds and the number of structural units of the institution (branches, representative offices) located outside the main building.
Assessment of compliance with accreditation standards (criteria) is carried out by an expert group based on the following methods:
1. Documentation analysis;
2. Employee survey;
3. Application of tracer techniques;
4. Direct observation.
All materials collected by the expert group during the accreditation process, including photos and videos, have a confidential status and cannot be used for distribution or personal purposes. Based on the results of the external comprehensive assessment, a final event is organized - a briefing with the participation of the staff of the medical organization, at which experts present preliminary conclusions about the results of the assessment. To document the process and ensure transparency, the briefing is accompanied by audio and video recordings.

REPORTS AFTER ACCREDITATION

STEP 9

REPORTS

Upon completion of the external comprehensive assessment (accreditation) procedure, the accrediting body undertakes to send the medical organization a report on the results of this assessment no later than five working days before the date of the meeting of the accreditation commission. This action is carried out by sending a document to the electronic address of the medical organization, in accordance with the format established by Appendix 13 to the accreditation rules.

If a medical organization has any objections regarding the contents of the report, it has the right to provide its comments to the accrediting body within two working days from the date of its receipt by sending the appropriate justification to the specified email address.

Based on the results of the external comprehensive assessment and the decision of the accrediting body, the medical organization develops a Corrective Action Plan in accordance with the template provided in Appendix 14 to the current accreditation rules. This plan, approved by the management of the medical organization, is sent to the accrediting body no later than 30 calendar days after receiving the report, in order to eliminate identified inconsistencies with accreditation requirements.

ACCREDITATION COMMISSION

STEP 10

COMMISSION MEETING

Within the framework of the accrediting body, there is a permanent accreditation commission, which includes at least five members. The composition of the commission is formed on a competitive basis annually, according to the established schedule. To conduct meetings of the commission, the presence of at least two thirds of the total number of its members is required.

Based on the results of the commission’s work, the accrediting body may make one of the following decisions:
1. Assignment of accreditation:
- Second category, if compliance with the standards (criteria) of the first, second and third ranks is at least 60%;
- First category, if the standards (criteria) of the first rank are not less than 70%, the second rank is not less than 65% and the third rank is not less than 60%;
- Highest category, if compliance with the standards (criteria) of the first rank is not less than 90%, the second rank is not less than 80% and the third rank is not less than 70%.
2. Refusal of accreditation if the results of the external comprehensive assessment were below the established thresholds for assignment to the second category.
The decisions of the accrediting body are formalized by an official order. The period from registration of a medical organization’s application to the decision by the accrediting body does not exceed 27 working days. As a result of the provision of public services to a medical organization, an accreditation certificate is issued for a period of three years or a reasoned refusal issued in any form

FOCUS ASSESSMENT PLAN

STEP 11

POST ACCREDITATION MONITORING

Regardless of the accreditation category received, each medical organization is subject to post-accreditation monitoring throughout the entire period of validity of the accreditation certificate. This process includes analyzing publications in the media and on social networking platforms in order to identify possible complaints about the activities of a medical organization, as well as processing special requests coming directly from the accrediting body.

During the post-accreditation period, the accreditation commission has the right to decide on the need to conduct an on-site focused assessment of the activities of a medical organization. This action is taken to closely examine compliance with certain standards, especially in cases where there have been valid complaints or publicity on social media indicating potential violations.

KNOWLEDGE BASE

SOP

What is SOP?
How to develop?
This and many other answers regarding standards of operating procedures in our article

RIGHTS AND OBLIGATIONS

What rights do doctors have?
What legal acts regulate the rights of doctors?
What responsibilities should medical personnel perform to protect the rights of patients?

CULTURE OF SAFETY

What methods are most effective for implementing a safety culture?

PATIENT IDENTIFICATION

What technologies can improve patient identification?

HIGH RISK MEDICINES

What measures will reduce the risks associated with highly active drugs?

HAND HYGIENE

What methods are most effective for ensuring employee hand hygiene compliance?

FALL PREVENTION

What are the main factors leading to falls in healthcare settings?

INCIDENT

What steps do the processes for analyzing and preventing recurrence of incidents include?

How can risks be identified and assessed in medical practice?

HAND HYGIENE

What methods are most effective for ensuring employee hand hygiene compliance?

FALL PREVENTION

What are the main factors leading to falls in healthcare settings?

INCIDENT

What steps do the processes for analyzing and preventing recurrence of incidents include?

How can risks be identified and assessed in medical practice?